Our Terms & Conditions 

Greeting

By accepting, booking or receiving any of our Services provided by Metta Wellness you agree to our Terms and conditions of our services. 

Cancellation   

Cancellation 

- Please give a 24-hour notice for cancellation or rescheduling.
- Cancellations with less than 24-hour notice or "no shows" will be charged 100% of the reserved service price.
- Bookings can be rescheduled up to 30 days after the original booking.
- Deposits may be required to secure bookings.
- Contact us in case you are unable to make your appointment for any reason.

Lateness

Late arrival 

It is important to keep to the agreed appointment time and duration. We appreciate that you may sometimes arrive a little late or need to leave earlier than planned. This is fine but we cannot make up for the missed time by overrunning or adding time to subsequent appointments.

Gift Voucher

Your Gift

Our gift vouchers valid 6 months from the date they were issued. In case you need to extend your expiry date due a medical condition which varies from day to day or because you are pregnant, we are happy to review your voucher on a case by case basis.